Quality Technician

Essential Responsibilities

• Troubleshoot manufacturing and quality issues using systematic problem-solving techniques.
• Work directly with Manufacturing Engineering, Test Engineering, Production, and Quality Engineering to resolve product and process issues.
• Analyze product failures and assist with root cause investigations using methodologies such as:
• 5 Why
• Fishbone (Ishikawa)
• Pareto Analysis
• Support nonconformance investigations and documentation.
• Verify corrective and preventive actions (CAPA) for effectiveness.
• Interpret engineering drawings, schematics, bills of materials (BOMs), assembly instructions, and work instructions.
• Assist Engineering with New Product Introduction (NPI), pilot builds, engineering changes, and validation activities.
• Perform basic electrical and mechanical troubleshooting using test equipment such as:
• Digital Multimeters
• Oscilloscopes (preferred)
• Continuity Testers
• Functional Test Equipment
• Maintain accurate inspection records and quality documentation.
• Participate in process improvement initiatives focused on reducing defects and improving manufacturing efficiency.
• Ensure compliance with ISO 9001 requirements, company procedures, and customer quality standards.

• Associate degree in Electronics Technology, Engineering Technology, Quality, Manufacturing, or equivalent experience.
• 3+ years of experience in electronics manufacturing, quality, or manufacturing engineering support.
• Strong understanding of electronic components, printed circuit board assemblies (PCBAs), and electro-mechanical assemblies.
• Experience troubleshooting manufacturing and product quality issues.
• Ability to read and interpret:
• Engineering drawings
• Schematics
• Assembly documentation
• Specifications
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• Experience supporting ISO 9001 Quality Management Systems.
• IPC Certification (IPC-A-610, IPC J-STD-001, or IPC/WHMA-A-620).
• Experience with ERP or Manufacturing Execution Systems (MES).
• Knowledge of Lean Manufacturing and Six Sigma principles.
• Experience with statistical process control (SPC) and data analysis.
• Familiarity with ESD controls and electronics manufacturing best practices.
• Technical Skills

• Electronics troubleshooting
• Failure analysis
• Root cause investigation
• Engineering drawing interpretation
• PCB and cable assembly inspection
• Electrical test equipment
• Process improvement
• Corrective Action (CAPA)
• Nonconformance Reporting (NCR)
• Documentation and technical reporting