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Event Manager / Planner Hotel Management Hospitality & Tourism Guest Services

Guest Experience Manager – Front Desk & Service Leader

Job in Bournemouth, Dorset County, BH1, England, UK
Listing for: Interstate Hotels & Resorts, Inc.
Full Time position
Listed on 2026-02-17
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hotel Management, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hotel management company in Bournemouth is seeking a Guest Services Manager to oversee front desk operations and manage the guest services team. The role includes ensuring exceptional service, handling reservations and guest complaints, and maintaining positive relationships. Ideal candidates should have experience in hotel operations, strong leadership skills, and a passion for guest satisfaction. This position offers training opportunities, hotel discounts, and uncapped incentives.
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