Dining Room Manager

Full-time Permanent Associate

Posted 28 Apr 2026

We are looking for an experienced and motivated Dining Room Manager to lead our front‑of‑house team and ensure exceptional service standards for our guests. This is a hands‑on role ideal for someone who thrives in a fast‑paced hospitality environment and is passionate about delivering outstanding dining experiences.

• Oversee the daily operations of the dining room, coordinating both front and back‑of‑house teams
• Deliver excellent customer service and ensure high levels of guest satisfaction
• Respond promptly and professionally to guest feedback and resolve any issues effectively
• Plan and manage staff rotas for service periods, ensuring adequate coverage
• Maintain stock levels of equipment and ensure all service areas are well‑prepared
• Continuously identify opportunities to improve efficiency and reduce waste
• Lead, motivate, and develop the dining room team
• Train new staff on service standards and operational procedures
• Ensure all team members complete required training, including Food Safety
• Support and mentor apprentices within the department
• Promote strong communication and teamwork between front and back‑of‑house

• Welcome and serve guests, ensuring a high‑quality dining experience
• Oversee order taking and coordination with kitchen teams
• Ensure tables are cleared and reset quickly with clean, high‑quality tableware
• Prepare and manage table plans for guest arrivals

• Ensure full compliance with Health & Safety regulations and company policies
• Maintain high standards of cleanliness and hygiene throughout the dining area
• Follow COSHH guidelines and ensure safe handling of all chemicals
• Ensure all team members are aware of and adhere to safety procedures
• Ensure effective management of food allergens, including accurate communication of allergen information to guests and strict adherence to allergen procedures
• Work closely with the kitchen team to prevent cross‑contamination and ensure all allergen requests are handled safely and confidently

• Previous experience in a supervisory or management role within hospitality
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Ability to work under pressure in a fast‑paced environment
• Good organisational skills and attention to detail
• A proactive approach to problem‑solving
• Flexible to work evenings, weekends, and holidays as required