Hospitality Assistant

We’re looking for a friendly, organized, and customer‑focused Hospitality Assistant to join our Facilities team. This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.

As a Hospitality Assistant, you’ll provide high‑quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard. You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.

• Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.
• Managing room bookings via Outlook and coordinating meeting requirements.
• Providing refreshments, including hot and cold drinks and catering support.
• Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.
• Ordering lunches and managing hospitality supplies and stock levels.
• Monitoring and reporting maintenance, IT, and AV issues.
• Supporting internal teams with administrative or coordination tasks where required.
• Assisting with events and marketing activities when needed.
• Acting as a visible and proactive presence to ensure excellent service standards.
• Providing occasional reception and switchboard cover (training provided).

• Previous experience in hospitality, catering, or a customer‑facing role.
• Strong organisational skills and attention to detail.
• A proactive approach, with the ability to work independently and take initiative.
• Friendly and professional communication skills.
• A team player who is adaptable and willing to support others.
• Good standard of general education, including English and Maths.

• Competitive salary and benefits package.
• Generous holiday allowance plus bank holidays.
• Pension scheme and life assurance.
• Access to flexible benefits.
• A supportive and collaborative working environment.
• Opportunities to develop within a professional services setting.

If you enjoy delivering excellent service and take pride in creating a welcoming and well‑organised environment, we’d love to hear from you.