Seafront Catering Supervisor

Job Overview

Starting salary for this role is £34,434 (pro rata for part‑time colleagues). The role sits within a well‑defined pay band, offering clear progression as you grow your career s position is a Catering Supervisor for two seafront cafés in Bournemouth and Boscombe.

• Provide excellent customer service and ensure a welcoming environment for customers and colleagues.
• Supervise staff and daily operations across both cafés.
• Support food safety, quality, and cleanliness standards.
• Maintain health & safety and food safety documentation, practices and procedures in compliance with regulations.
• Plan and agree menus with the Cook in line with catering policies, seasonal availability, defined costs, and dietary needs.
• Resolve complex operational and customer issues to deliver high‑quality service.
• Monitor agreed budgets and performance against cost‑improvement targets; prepare financial reports.
• Monitor contracts and contractor performance; build effective relationships with external providers.
• Manage staffing levels, recruit and train staff, arrange rotas, and prioritise activities.
• Implement and monitor stock control systems to minimise waste and excess cost.
• Review catering offers and develop proposals to improve service profitability.
• Suggest changes to working practices to maximise service quality, efficiency and continuity.

• NVQ Level 4 in Hospitality Supervision or equivalent experience.
• Food Hygiene Certificate Level 2.
• Experience managing catering operations and staff.
• Knowledge of food safety and health and safety requirements.
• Ability to plan and manage workloads and activities for self and others.
• Ability to persuade and influence based on knowledge, experience, and data.
• Desirable:
  Personal Alcohol Licence.

• Manages a team of catering staff and monitors budgets to meet cost targets.
• Planning focus is weekly and monthly.
• Weekend and bank holiday work required.
• No annual leave permitted during July and August.

Visa sponsorship is not offered; only candidates with the existing right to work in the UK will be considered.

BCP Council is a Disability Confident Employer and is committed to a fully inclusive recruitment process, providing all candidates with the support and reasonable adjustments they need to thrive.