Housekeeping Associate​/Room Attendant

PURPOSE

To support housekeeping department by working in Laundry room and ensure sufficient linen are available for daily operations. To maintain required productivity and required standards in housekeeping department.

The role of a Laundry Attendant is a practical and manual job which includes bending, carrying, standing and pushing/pulling equipment.

• Soaking, ironing, folding, delivering clothes
• Washing (loading and unloading washers, dryers and chutes) linen, e.g. gym towels, staff uniforms, rugs etc.
• Examining laundered items to ensure cleanliness
• Sorting and counting dirty linen coming from the chute
• Placing clean linen and relevant pieces of uniform in plastic covers / containers
• Issuing uniforms to the staff during opening hours
• Storing hotel’s pillows, duvets, mattress / pillow protectors and toppers on shelves
• Storing laundered linen and uniforms as requested
• Sewing / mending torn articles by hand or with sewing machine
• Maintaining cleanliness of laundry machinery and laundry areas
• Perform additional laundry services as required
• Maintain stock levels

• Ability to carry out manual tasks
• Close attention to detail
• Ability to work alone and in a team
• Hardworking, honest and reliable
• Excellent customer service skills
• Cleaning skills
• Ability to work under pressure
• Strong organisational skills
• Excellent communication skills
• Confident, professional and welcoming personality
• Respect for guests’ privacy
• Polite and helpful manner when dealing with guests and team members