Accounts Receivable Specialist

Description

Job Summary:

The AR Specialist I is responsible for processing incoming payments, posting receipts, resolving customer account issues, and supporting revenue cycle efficiency. This entry-level role ensures accuracy and timeliness in receivables processing.

Supervisory Responsibilities:

N/A

Essential

Duties / Responsibilities:

• Post daily cash receipts and apply payments accurately to customer accounts.
• Monitor aging reports and follow up on delinquent or past-due balances
• Contact customers as needed to resolve outstanding balances or account issues.
• Research and resolve payment discrepancies in a timely and professional manner.
• Generate and submit medical insurance claims accurately and within required time frames.
• Verify patient insurance coverage, eligibility, and required authorizations.
• Review and resolve billing discrepancies, including coding or claim-related issues.
• Maintain accurate and current accounts receivable records, documentation, and patient information.
• Support month-end close activities related to accounts receivable and revenue reconciliation.
• Assist with billing adjustments, credit memos, and claim corrections as needed.
• Communicate effectively with patients, insurance companies, internal departments, and providers.
• Verify patient demographic and insurance information during check-in or intake processes.
• Assist with administrative tasks such as filing, data entry, scanning, and record maintenance.
• Collaborate with healthcare professionals to resolve billing, insurance, or payment-related issues.
• Maintain confidentiality of patient information and comply with HIPAA regulations.
• Answer and route phone calls, take accurate messages, and provide information as appropriate.

Required Skills / Abilities:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic proficiency in accounting software and Microsoft Excel.
• High attention to detail and accuracy.
• Ability to work independently and meet deadlines.

Education and Experience:

• High school diploma or equivalent required.
• Associate degree in Accounting or related field preferred.
• 1+ year of AR or clerical accounting experience required.

* Stride Care is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements

• Ability to sit for extended periods while working at a computer.
• Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
• Ability to lift and carry up to 20 pounds occasionally.
• Visual acuity is required to perform tasks involving computer screens and paper documents.
• Ability to move around the office to access files, office machinery, and other equipment.