Office Support Assistant II; Represented

Starting salary range as of July 2, 2026: $18.67 - $31.04.

The Anne Arundel County Police Department is looking for a Full‑Time, Permanent, Safety Sensitive,
Office Support Assistant II (Represented). This position is located within the Central Records Section and involves varied and diversified office support work in providing a full range of general office support tasks.

An employee in this class performs a variety of difficult office support tasks in support of the assigned office or program area. The work is distinguished from Office Support Assistant I by the complexity of work and independent judgment required. The employee follows established procedures and reference manuals containing laws, regulations, and procedures to successfully accomplish tasks, using a variety of office automation equipment and software applications to produce forms, documents, and correspondence in a variety of formats.

Work is performed in an office setting, is sedentary in nature, and requires meeting deadlines and handling time‑sensitive documents. It includes operation of a computer keyboard, video display terminals, and is reviewed and evaluated by a supervisor.

• Formats and types correspondence, reports, tables, contracts, Request for Proposals, regulations, purchase orders, invoices, and other office documents using a variety of computer systems and software applications.
• Reviews, codes, enters, and updates data in manual and/or automated systems to maintain current records and initiates corrective actions to assure accuracy and completeness.
• Schedules appointments for staff and coordinates calendar commitments for meeting rooms.
• Maintains, monitors, and contributes to the modification of filing systems and/or document control procedures.
• Tabulates and prepares numerical data, tables, and reports from information found in other sources.
• Collects data from existing records and types budget documents, numerical data, financial projections, and income and expenditure reports.
• Receives visitors, answers telephones, and supplies information to the general public and other county employees, making referrals as appropriate.
• Receives and distributes/routes invoices, bills, requisitions, payment requests, applications, claims, orders, forms and bids for processing.
• Receives, reviews, and distributes incoming mail and other materials.
• Proofreads documents for accuracy, completeness, and adherence to procedural requirements.
• Receives and records cash and/or checks and issues receipts.

• Considerable knowledge of modern office practices, procedures, and equipment.
• Considerable knowledge of business English, spelling, and arithmetic.
• Considerable knowledge of departmental rules, regulations, procedures, and functions.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to process office forms, claims, bills, requests, and applications.
• Ability to prepare statements and notices, computing applicable charges on the basis of records and regulations.
• Ability to meet time‑sensitive deadlines and handle confidential records.

• Education:
  
  Graduation from high school.
• Experience:
  
  Two (2) or more years of experience in general office support duties.

This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing. The selection process includes a comprehensive background investigation. Longevity pay is available based on years of service.

Preference will be given to applicants with the following:

• Experience working with a Police field reporting and/or Records Management System (RMS).
• Experience with FBI Crime reporting using Uniform Crime Reporting (UCR) and/or National Incident-Based Reporting System (NIBRS).