Business Management & Execution Lead

Overview

The Business Management & Execution Lead serves as the operational backbone of the organization. This person is responsible for running the day‑to‑day operational infrastructure of the business unit and building the structures, rhythms, and clarity that allow the team to execute at its best. The role sits within the central Business Management function and reports to the SVP, Head of Business Performance.

The incumbent owns enterprise‑wide operating standards, drives consistency, shares best practice across business units, and minimizes bespoke processes.

• Enterprise Operating Architecture for the Business Unit
• Design and own the business unit's full operating system: governance model, decision rights, accountability structures, and performance management infrastructure
• Lead the annual planning and goal‑setting process; partner with Finance and central teams to translate enterprise priorities into BU‑level OKRs, resource allocation, and execution roadmaps.
• Define and continuously improve how the BU makes decisions – which forums exist, who owns what, how escalations work, and how tradeoffs are adjudicated – and hold the organization to that model.
• Serve as the BU's principal advisor on operational strategy; anticipate structural problems before they surface and arrive with solutions, not just diagnostics.
• Own the BU's performance management architecture end‑to‑end: OKR design and cascade, KPI definition and instrumentation, leading/lagging indicator tracking, and quarterly retrospectives.
• Maintain and continuously evolve executive‑ready performance dashboards and scorecards; ensure the BU's performance story is clear, accurate, and decision‑ready at all times.
• Proactively identify systemic performance gaps and bring cross‑functional solution proposals to BU and Business Performance leadership.
• Own the BU's relationship and coordination model with adjacent enterprise functions – Finance, HR, Legal, Product, Engineering, GTM, and the central Business Performance team – at a senior level.
• Serve as the BU's primary interface into enterprise‑wide programs and transformation initiatives; ensure the BU's voice is represented and its commitments are honored.
• Lead or executive‑sponsor the most complex, ambiguous, or politically sensitive initiatives within the BU – those that require senior judgment, cross‑functional authority, and sustained accountability beyond what a program manager can provide.
• Actively contribute to enterprise‑wide governance standards; flag where BU‑level practices diverge from central norms and drive convergence unless a BU‑specific exception is clearly justified.
• Own the BU's contribution to all executive and board‑level performance reporting; this includes monthly operating narratives, Q  materials, investment case updates, and ad‑hoc C‑suite readouts.
• Translate complex operational, financial, and strategic data into concise, decision‑quality narratives for CEO, Board, and investor‑level audiences.
• Act as the BU leader's strategic proxy in select forums and cross‑functional working groups; carry the authority to make commitments and resolve issues on the BU's behalf.
• Ensure total consistency and integrity between BU‑level reporting and enterprise‑wide performance standards, definitions, and cadences.
• Continuously assess and improve the BU's operational maturity; identify structural inefficiencies, governance gaps, and coordination failures – then design and implement durable fixes.
• Build the operating playbooks, frameworks, decision templates, and institutional knowledge that allow the BU to scale without linear growth in coordination overhead.
• Partner with Business Performance leadership to pilot, refine, and scale enterprise‑wide performance capabilities. Proactively identify opportunities to standardise and scale practices across BUs.
• Maintain compliance with all applicable employment laws and company policies; partner with legal counsel and leadership to manage risk and uphold a culture of integrity.
• Maintain compliance with company policies, procedures, and mission statement; adhere to all confidentiality requirements.
• Fulfill responsibilities and/or…