System Administrator, Level 2 Security Clearance

System Administrator, Level 2

Location:

Annapolis Junction, MD | Full Time | Mid Level

• Provide support for the implementation, troubleshooting, and maintenance of IT systems
• Manage daily configuration, operation, and sustainment of system infrastructure
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
• Support day‑to‑day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices
• Assist users in accessing and effectively using IT systems
• Support escalation efforts and communicate system status to agency management and internal customers
• Provide detailed analysis and feedback for escalated incidents and system issues
• Support dispatch systems and remain engaged through resolution of hardware and system problems
• Configure, manage, and maintain UNIX/Linux and Windows operating systems
• Install, load, and maintain operating system software and patches
• Implement operating system enhancements to improve system reliability, availability, and performance
• Optimize system operations, resource utilization, and perform capacity planning
• Troubleshoot complex system issues across hardware, software, and virtualized environment

• Strong experience administering Red Hat Enterprise Linux (RHEL) environments
• Experience designing, installing, configuring, and sustaining Linux‑based systems
• Proficiency with automation and scripting for configuration management, backup, and restoration (e.g., Bash, Perl)
• Experience implementing and supporting OS‑level clustering solutions
• Hands‑on experience with Puppet for system administration and configuration management
• Experience installing and managing software using YUM repositories, RPM files, tarballs, and source code
• Experience researching, acquiring, and applying IAVA patches
• Strong proficiency using Unix/Linux command‑line tools
• Experience with VMware architecture, including installation and configuration
• Experience supporting VMware features such as vMotion, template libraries, failover, and monitoring
• Strong troubleshooting skills in secure or mission‑critical environments

• Bachelor’s degree in a technical discipline from an accredited college or university
• Five (5) additional years of System Administrator experience may be substituted for a bachelor’s degree
• Minimum of ten (10) years of experience as a System Administrator supporting programs and contracts of similar scope, type, and complexity
• Demonstrated experience supporting enterprise IT systems, virtualization platforms, and secure system operations

• CompTIA Security+ (or equivalent) – IAT Level II

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

• Support critical national security missions that matter
• Be part of a close‑knit, employee‑first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development
• Enjoy competitive compensation, generous benefits, and work‑life balance

• Competitive salary
• Company Sponsored Health, Dental, and Vision Insurance plans
• Company Paid Long Term Disability, Short Term Disability and Life Insurance
• Employee Assistance Program
• Your retirement plan is an important benefit you shouldn’t overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long‑term financial well‑being by investing in yourself. We offer immediate eligibility and company matching.
• A generous Paid Time Off and Holiday package
• Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.
• We truly believe the right work‑life balance can exist, and it’s here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you’re at your best…