Configuration Manager​/Tools Engineer

What You Will Do

As a Configuration Manager at Independent Software, you will support the automation, integration, and management of software productivity and configuration management tools that are critical to project success throughout the system lifecycle. You will work closely with engineering, infrastructure, and project teams to identify, implement, and maintain efficient automated solutions that support development, tracking, change management, and configuration management processes. In this role, you will help integrate software productivity tools into enterprise environments, support process improvement initiatives, and ensure tools and supporting infrastructure remain operational, secure, and aligned with mission requirements.

• Support the research, analysis, evaluation, and recommendation of software productivity and configuration management tools
• Install, integrate, configure, customize, administer, maintain, and upgrade enterprise software productivity tools and associated infrastructure
• Administer and support Clear Case and Clear Quest environments, including installation, configuration, upgrades, maintenance, and troubleshooting
• Support the development and implementation of automated solutions that improve project workflows, tracking, requirements management, and configuration management processes
• Develop and maintain requirements repositories and support requirements management activities across engineering teams
• Support and maintain project tracking and workflow management tools, including JIRA and similar platforms
• Develop and maintain scripts and automation solutions using Perl, Bash, Shell (sh/csh), Windows Batch, Python, or similar scripting languages
• Develop, tailor, and maintain technical documentation related to software productivity tools, automation processes, and configuration management activities
• Perform backup, recovery, and maintenance activities for software productivity tool databases, datasets, and files
• Monitor, track, and manage software productivity tools, licenses, and associated media
• Provide consulting, training, and hands‑on support to project personnel on the effective use of software productivity tools
• Collaborate with infrastructure and engineering teams to integrate tools into existing and proposed project workflows and enterprise environments
• Support process automation, productivity enhancement, and system integration initiatives across mission‑focused environments

• Expertise installing, operating, administering, and upgrading Clear Case and Clear Quest tools
• Strong knowledge of developing and implementing requirements repositories
• Strong experience using JIRA and other project management and tracking tools
• General scripting and automation experience using Perl, Bash, sh, csh, Windows Batch, Python, or similar scripting languages
• Experience supporting software productivity, configuration management, or systems engineering tool environments
• Familiarity with software development lifecycle (SDLC), change management, and configuration management processes
• Experience installing, configuring, integrating, and supporting enterprise software tools
• Familiarity with IBM/Rational products, HP Service Manager, or similar enterprise productivity tools
• Strong troubleshooting, analytical, and problem‑solving skills
• Excellent written and verbal communication skills with the ability to develop clear technical documentation
• Ability to communicate technical information effectively to both technical and non‑technical personnel
• Ability to work independently and collaboratively within engineering and infrastructure team

• Bachelor’s degree in a technical or business discipline from an accredited college or university is required
• Four (4) additional years of experience as a software engineer, systems engineer, systems administrator, or configuration management engineer may be substituted for a bachelor’s degree
• Minimum of ten (10) years of combined experience as a software engineer, systems engineer, systems administrator, or configuration management engineer is required
• Minimum of six (6) years of experience as a Tools…