MAC System Administrator; Senior-Level

Job Description

Link Solutions is seeking a MAC System Administrator (Senior-Level) to join our team at Aberdeen Proving Ground, MD. The MAC System Administrator will be responsible for maintaining macOS systems, managing updates, enforcing security policies, and ensuring operational compliance in accordance with DoD and ARL IT policies at the Army Research Laboratory in Aberdeen Proving Ground, MD.

• U.S. Citizen with an active DoW Top Secret Clearance
• Non-remote; relocation incentive available
• Ten (10+) years of relevant experience working in an IT or Service Desk environment OR a BA/BS degree in Information Technology, Computer Science, Engineering, or related field with two (8+) years of experience working in an IT or Service Desk environment.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.)
• MacOS (Apple Certified Support Professional) or equivalent
• Ability to work with customers to develop new value-added programs and data solutions with existing structures and new requirements.
• Ability to work in a fast-paced and constantly evolving environment.

• Deploy, manage, and support macOS systems and software installations.
• Enforce endpoint management policies, including configuration profiles, security baselines, and device encryption.
• Perform macOS patching, system updates, and automation using Bash or Apple Script.
• Manage user authentication and access controls in coordination with directory services.
• Monitor performance and ensure security hardening using DoD-mandated configurations.
• Coordinate data backups and recovery processes using approved solutions.
• Conduct compliance audits and maintain an accurate inventory of Apple hardware/software.
• Serve as a subject matter expert for macOS best practices, collaborating with other platform admins.

• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the Service Now Information Technology Service Management (ITSM) platform.
• Proficiency with Microsoft Office products
• Experience creating and modifying documentation for technical processes and procedures
• Experience working in a Department of Defense (DoD) environment
• A problem solver and troubleshooter who thrives in resolving complex problems
• Strong self-starter requiring minimal supervision
• Excellent communication skills (written and oral) and interpersonal skills
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

$64,000 - $108,000

Competitive compensation and benefits package including paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.