System Administrator

Required Skills

• System Administration experience with CentOS 7, Rocky 9, and RHEL 9 (upgrading servers, workstations, laptops)
• Experience with the Customer Secure the Enterprise (STE) tasks
• Experience with the Customer data transfer process
• Hardware installation experience (servers/workstations)
• Linux

• Task Automation (Ansible experience, PXE boot)
• Building VMs using Proxmox
• Identity Manager (IDM) experience (Integration of IDM with a CentOS LDAP server)
• Red Hat Certified System Administrator
• Experience troubleshooting and configuring Transport Layer Security (TLS)
• Windows 10/11 administration
• Linux networking experience

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 1 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

• Premium health, dental, and vision package
• Company funded HRA
• 401k company contributions
• Employer paid group term life insurance policy
• Tuition assistance and career development
• Short-term and long-term disability
• Paid time off
• Referral bonuses
• Company outings, giveaways & more

Optimus practices a policy of non-discrimination and is fully committed to the principles of equality in employment and opportunity for all employees. Employment decisions are made without regard to age, gender, race, religion, marital status, national origin, sexual orientation, or any other non-merit based factor.