Service Desk Leader — ITSM & Automation
Job in
Bowie, Prince George's County, Maryland, 20715, USA
Listed on 2026-06-24
Listing for:
APG Federal Credit Union
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, HelpDesk/Support
Job Description & How to Apply Below
APG Federal Credit Union in Edgewood, MD, is looking for a Manager of Services Desk to supervise and enhance IT service delivery. This role requires managing a support team to ensure effective incident and request resolution, implementing best practices, and maintaining high user satisfaction.
The ideal candidate will have at least 5 years of IT support experience, including leadership in managing service desks. We offer competitive salary and comprehensive benefits.
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