IT Enterprise Functional Applications Analyst - Department of Information Technology (DIT

Job Posting Number:

S413

IT Enterprise Functional Applications Analyst

Staff

Regular (PIN)

Exempt

$95,000 - $105,000

10/16/2023

Yes

PURPOSE: The IT Enterprise Functional Applications Analyst is a member of the DoIT Enterprise Functional Applications team and provides functional support for the Student, HCM and Financials modules. This position works across the DoIT technical division and functional departments to provide problem analysis and user support.

• Monitor and assist functional staff with the technical use of People Soft (SIS, HCM, Financials), Oracle Student Financial Planning (SFP) and Workday (HCM and Financials). Develop ad hoc queries for users; this includes developing queries requested by users to meet reporting needs.
• Assist with the development of internal and external necessary reports.
• Coordinate with users the testing of vendor delivered updates and fixes.
• Submit problem functional cases to Oracle People Soft for resolution.
• Support integration development, testing and troubleshooting. Manage ticketing queue to resolve issues timely manner with excellent customer service.
• Develop and maintain documentation for functional People Soft and Workday processes.
• Assist in customization design, prototyping, scripting, testing and any upgrades that may occur in People Soft or Workday implementation.
• Work with the functional staff to develop and implement process and/or systems for improvement of business processes.
• Responsible for support of People Soft setup tables. Provide hands‑on requirements gathering, analysis, and implementation of requested upgrades, enhancements, and changes to People Soft or Workday applications.
• Provide functional support of applications working directly with modules in managing their requests; understanding their requirements and translating business requirements to functional specifications through hands‑on analysis.
• Coordinate functional security with modules.
• Develop specifications for change management control.
• Act as liaison between functional users and technical team.
• Assist developers with design solutions for application modifications, interfaces and reports.
• Act as a back‑up for People Soft and Workday modules.

A Bachelor’s degree is preferred.

• A minimum of two (2) years working experience with People Soft Campus Solutions Student modules version 9.2 is required.
• A minimum of two (2) years working experience with People Soft query is required.
• A minimum of two (2) years of progressive, responsible experience in the field of data processing, computer system and applications is preferred.
• Candidates must have demonstrated Functional experience that includes process flow.
• Strong business analytical skill.
• Must have a sense of urgency and ability to handle multiple tasks.
• Ability to solve problems quickly and completely, and document solutions.
• Ability to create queries/SQL to troubleshoot and support business users.
• Possess good analytical skills, with ability to develop solutions independently, and be capable of working under limited direction towards predefined objectives.
• Strong inter-personal and communication skills. Must enjoy being part of a team, and be a team player.
• Ability to facilitate communication within and between engineering teams.
• Ability to gather user requirements and translate into technical specifications.

• Ability to facilitate communication within and between engineering teams.
• Ability to gather user requirements and translate into technical specifications.
• Experience in functional applications support for higher education applications.
• Experience with People Soft Campus Solutions Student modules required.
• Experience in creating People Soft queries/SQL required.
• Experience in creating Workday reporting preferred.
• At least one full life cycle People Soft or Workday implementation/upgrade project completion in a functional role is preferred.
• Experience with Bi Publisher reporting.
• Skill in MS Access.
• Technical experience in People Tools.

Please be advised, COVID-19 vaccinations and boosters are strongly encouraged but not required for eligible faculty and staff employed by Bowie State University. This protocol may be subject to change.

• Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance.
• paid time for paid sick leave, annual leave, and personal leave.
• 12 paid holidays per year, tuition remission.
• employer-funded pension and supplemental retirement accounts.