Solutions Architect, Adobe Cloud

Job Description:

Architect the Future of Customer Experience Are you an Adobe expert who thrives at the intersection of strategy, architecture, data, and AI? We're looking for a Solutions Architect to lead the design of enterprise-scale Adobe Experience Cloud solutions that drive measurable business outcomes. In this role, you'll serve as the technical bridge between business vision and implementation execution, partnering with clients, enterprise architects, engineers, and product leaders to create scalable, data-driven customer experience ecosystems.

You'll help organizations unlock the full power of Adobe Experience Cloud while integrating emerging AI capabilities that accelerate personalization, content creation, and business value. If you enjoy solving complex technology challenges, influencing executive stakeholders, and designing end-to-end customer experience solutions, we'd love to meet you.

• Lead Solution Architecture:
  Own end-to-end architecture design for complex Adobe Experience Cloud engagements. Translate business objectives into scalable technical solutions. Design architecture across Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Real-Time CDP, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). Create integration blueprints, data models, identity resolution frameworks, and governance strategies.
• Drive Client Success:
  Facilitate discovery workshops and architecture reviews. Serve as the primary technical advisor for client stakeholders. Present recommendations, trade-offs, and roadmaps in business-friendly language. Guide organizations through digital transformation and customer experience modernization initiatives.
• Shape Data, AI, and Personalization Strategies:
  Architect audience activation, customer data, consent management, and identity strategies. Design solutions leveraging predictive decisioning and generative AI capabilities. Establish responsible AI governance and compliance frameworks. Evaluate emerging Adobe capabilities including Firefly, Gen Studio, and AI-powered personalization solutions.
• Mentor and Enable Delivery Teams:
  Partner with engineering and product teams to ensure successful implementation. Provide technical leadership and mentorship. Drive architectural quality, best practices, and solution consistency across engagements.

• Experience in Solutions Architecture, Technical Consulting, or Enterprise Architecture.
• Proven success designing complex, multi‑system customer experience solutions.
• Hands‑on expertise with Adobe Experience Cloud technologies, including:
  Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Real‑Time CDP, Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA).
• Experience with cloud data platforms such as Snowflake, Databricks, Big Query, Microsoft Fabric, or similar technologies.
• Strong knowledge of data architecture, identity resolution, consent management, and governance frameworks.
• Client‑facing consulting experience with executive and technical stakeholders.
• Exceptional communication and presentation skills.

• Adobe Certifications (Strongly Preferred)
• Adobe Certified Expert (ACE)
• Adobe Experience Platform Architect Certification
• Adobe Experience Manager (AEM) Certification
• Adobe Journey Optimizer Certification
• Adobe Data Architect Certification
• Cloud & Data Certifications (Preferred)
• Snow Pro Certification
• Databricks Certification
• Google Cloud Professional Architect
• Comparable cloud data platform certifications

• Adobe Champion status or active participation in Adobe community programs
• Experience with Adobe Firefly, Gen Studio, or generative AI solutions
• Experience working in regulated industries such as Healthcare, Pharma, Financial Services, or Insurance
• Expertise in GDPR, HIPAA, CCPA, FDA, or EMA compliance frameworks
• Industry speaking engagements, published thought leadership, or Adobe ecosystem contributions

You'll work on some of the most innovative customer experience transformations in the market today, helping enterprise brands connect data, content, AI, and customer journeys into…