IT Service Delivery Leader: Ops & Mgmt
Listed on 2026-10-07
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IT/Tech
IT Project Manager, IT Specialist -
Management
IT Project Manager, IT Specialist
Wes Banco Bank Inc. in Bowie, MD is seeking an IT Service Delivery Manager to oversee end-to-end IT service delivery, including Service Desk operations, incident management, and escalation handling.
The role ensures SLAs/KPIs are met, drives Major Incident Management, and partners with infrastructure, security, and applications teams to improve performance. The candidate will manage staffing, mentor Service Desk personnel, and foster a customer-first culture while driving continuous improvement
The following position is for a IT Service Delivery Leader: 24/7 Ops & Knowledge Mgmt with Wes Banco Bank Inc.
Join us at Wes Banco Bank Inc. as our next IT Service Delivery Leader: 24/7 Ops & Knowledge Mgmt in Bowie, MD, United States.
We are currently recruiting a IT Service Delivery Leader: 24/7 Ops & Knowledge Mgmt for our team in Bowie, MD, United States.
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