Program Director

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Program Director joining our team to support the Centers for Medicare and Medicaid Services (CMS) activities remotely.

Work visa sponsorship will not be provided for this role. At GDIT, we foster a people-centric environment. As a Program Director supporting CMS, you will be trusted to lead complex, mission-critical initiatives for federal health programs, with a focus on implementing and operating Affordable Care Act (ACA) and No Surprises Act (NSA) capabilities under evolving policy direction. This senior-level role blends program management discipline, technical team leadership, client advisory, and operational excellence.

The ideal candidate demonstrates a consultant mindset—framing problems clearly, designing actionable solutions, driving adoption and continuous improvement, and building trust through credible, transparent engagement with senior government stakeholders while also managing a large cross-functional team.

In this role, a typical day will include:
Serve as the Government’s single focal point for the design, implementation and coordination, acting as the primary technical liaison across CMS/CCIIO and contractor leadership. Hold responsibility, accountability, and authority for directing and managing GDIT’s contract performance, including exceeding SLAs, KPIs, and CPARs outcomes. Provide leadership, supervision, and guidance for all personnel, inclusive of subcontractors/teaming partners. Lead multiple concurrent projects and releases;

manage scope, schedule, resource allocation, risk, and delivery quality across geographically dispersed teams that operate independently but must also operate cohesively. Oversee schedule management, including coordinate between technical and operational teams, ensuring communication moves seamlessly across scrum and operational teams and to the customer. Structure operational workflows; establish governance mechanisms and continuous improvement initiatives based on Agile best practices. Develop and deliver strategy documents, vision papers, technology analyses, and executive briefings;

translate policy direction into actionable delivery plans. Facilitate data strategy and governance (e.g., IDR and ACA operations), ensuring data security, reliability, availability, and integrity. Integrate program management discipline with technical oversight across cloud and enterprise platforms (e.g., AWS, Salesforce); drive incident/problem/change management effectiveness. Design and implement KPI dashboards and reporting that provide transparency to performance, service levels, and backlog reduction.

Prepare Level of Effort (LOE) estimates for change requests and lead impact analyses. Champion automation, efficiency, and modernization—including AI/ML-enabled optimization to improve forecasting, anomaly detection, and operational decision-making.

• Bachelor’s degree and 8+ years of program/project management, including leadership of large-scale government or enterprise programs with distributed teams.
• 8+ years of experience managing CMS programs and/or projects, preferred project experience with CMS/CCIIO, Affordable Care Act (ACA) operations and/or No Surprises Act (NSA).
• Managerial experience in a mission-critical technical environment with a significant number of direct staff.
• Proven skills in problem resolution, manpower utilization, and employee relations.
• Experience organizing, directing, and managing teams and…