Quality Assurance Technician

Job order - J - Permanent Full Time

Title: Quality Assurance Technician

Category: Testing/Quality Assurance

City: Huntsville, Alabama, United States

CGI Federal seeks a Quality Assurance Technician to support verification, inspection, and quality control processes for the Next Generation Command and Control program for the U.S. Army. This role performs inspections, coordinates testing activities, investigates failures, and provides critical quality data that supports engineering and compliance requirements. The Technician works closely with test engineers, production teams, and other technical functions to identify early quality issues, resolve them effectively, and prevent recurrence.

This position is located in Huntsville, AL.

• Perform visual inspections of finished products and components
• Verify conformance to specifications, standards, and documented requirements
• Document inspection results and ensure traceability of quality data
• Identify and diagnose equipment or product defects
• Assist in determining root causes of out‑of‑specification (OOS) conditions
• Recommend corrective and preventive actions (CAPA)
• Serve as a liaison between quality control and other departments including engineering, test, and production
• Coordinate quality‑related activities and testing with Test Engineers
• Communicate findings and discrepancies to responsible technical teams
• Monitor testing procedures to ensure compliance with item specifications, standard test methods, and protocols
• Support test setup, execution, and documentation in collaboration with Test Engineers
• Review test results for accuracy and completeness
• Supply quality control data needed for audits, certifications, and regulatory requirements
• Maintain detailed records of inspections, testing activities, and equipment evaluations
• Ensure all documentation meets quality assurance standards and program requirements
• Participate in failure investigations and discrepancy reviews
• Support development of corrective action plans and process improvements
• Track and verify effectiveness of implemented corrective actions
• Support safety and cleanliness of quality assurance work areas
• Comply with organizational safety, quality, and environmental practices

• Education:
  
  AA/AS degree from an accredited college or graduation from a 2‑year technical school with certification in a relevant field
• 5+ years of progressive experience in quality assurance or quality control within a Defense environment
• Experience performing inspections, overseeing testing, and supporting quality assurance processes
• Ability to read and interpret engineering drawings, technical specifications, and test standards
• Knowledge of QA/QC processes, inspection methods, standards, and documentation practices
• Familiarity with failure analysis, nonconformance reporting, and corrective action processes
• Understanding of standard test methods and regulatory compliance requirements
• Strong attention to detail and accuracy in inspection documentation
• Ability to collaborate across multiple technical teams and departments
• Effective communication skills, both written and verbal
• Ability to identify issues early and support timely resolution

• Experience supporting quality processes for electronics, mechanical assemblies, or integrated systems
• Familiarity with ISO, AS9100, or similar quality management standards
• Experience with QA software tools or digital inspection systems
• ASQ certifications (CQI, CQA, CQE) or IPC inspection certifications (if electronics related)
• Ability to support audits, readiness reviews, or compliance assessments
• Experience with root cause analysis tools (5 Whys, Fishbone, Pareto)
• Knowledge of statistical process control (SPC) or quality metrics

Reasonable estimate of the current range for this role in the U.S. is $51,600.00 – $.

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well‑being programs