Coordinator, Continuing and Professional Development; CPD

Coordinator, Continuing and Professional Development (CPD)

Western Kentucky University (WKU) is a student‑centered, applied‑research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the third largest public four‑year institution in the Commonwealth of Kentucky with approximately 16,293 students and nearly 2,612 faculty and staff employees.

Western Kentucky University is committed to empowering its campus community. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our ever‑evolving communities.

Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU’s main campus is in Bowling Green, KY—a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home.

Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU’s strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents. The workplace culture supports balancing the responsibilities of work and family life, and we provide paid‑time off for holidays, vacation and sick leave, as well as a tuition discount program for employees and dependents.

Western Kentucky University, Continuing and Professional Development, is seeking a Coordinator in Continuing and Professional Development (CPD). This position is responsible for administrative assistance to the unit and reports to the Director, Continuing and Professional Development.

The following duties are customary for this position, but are not to be construed as all‑inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs.

• Perform general office duties including answering phones, document creation and revision, data entry, database management, and filing
• Oversee the preparation of invoicing, transmittals, handling of checks and processing credit cards for CPD
• Ensure CPD office is credit‑card compliant by training employees and completing necessary paperwork to utilize credit cards to university standards
• Maintain credit record‑keeping duties from compliance to submitting monthly reconciliation reports
• Coordinate Banner and internal registration/event booking systems trainings for all CPD employees
• Oversee and maintain employment documentation completion for all CPD employees including instructors, trainers, and student employees
• Supervise room reservations and catering for training, professional development, and personal enrichment programs
• Oversee the hiring process for all new CPD employees by creating requisitions, initiating EPAFs, and keeping all employee records
• Coordinate vehicle program for the CPD, ensuring drivers are approved by WKU to utilize vehicles and fuel cards, maintaining maintenance records, and vehicle logs for travel
• Assist Program Managers with development of memorandums of agreement for partnerships
• Assist with student registration to courses administered through CPD, including collection of fees in the form of cash, credit cards, and vouchers from third parties
• Compose and respond to course/program correspondence
• Coordinate record management, retention, and destruction for CPD
• Assist with special projects
• Other duties as deemed necessary by the Director

• Strong administrative and office management skills
• Excellent oral, written, and interpersonal communication skills
• Strong organizational skills with evidence of multiple task management
• Ability to learn WKU enterprise systems such as Banner, Top Net, and WKU Portal
• Ability to learn computer programs and database management software
• Working proficiency with Microsoft Office Suite…