Dental Receptionist

Job Responsibilities

• Coordinate patient scheduling and flow throughout the day by providing accurate scheduling based on provider.
• Understand the doctor’s flow and schedule follow-up appointments.
• Contact insurance companies and accurately input coverages into patient account.
• Accurately record all charges and payments made to the patient’s accounts.
• Effectively handle or direct patient questions and complaints; refer to office manager when appropriate.
• Maintain HIPAA compliance.
• Follow required OSHA safety procedures as necessary.
• Ensure reception area and front desk are clean and organized.
• Create a positive experience when scheduling patients over the phone.
• Maintain an outstanding positive attitude and demeanor.

• Professionalism and professional image.
• Strong multi-tasking and organizational skills.
• Computer proficiency and ability to learn new software.
• Excellent verbal and written communication skills.
• Teamwork.
• Conflict resolution and problem solving skills.
• Timely submission and management of insurance pre-authorizations and plans.

We are currently hiring office manager in the Cleveland area, Cleveland, OH. With this position come several exciting benefits such as:

• Competitive wages
• Medical Insurance
• Opportunities for career advancement in fast‑growing company
• 401 K
• Bonus opportunities
• Dental Insurance
• Paid Vacation