Operations Management; Special Projects & Manpower WAO

Overview

At Credence, we support our clients’ mission‑critical needs, powered by technology. We provide cutting‑edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate opening for an Operations Management (Special Projects & Manpower) at the senior level to support the Operations Management (OM) Division (AFLCMC/WAO/WBO) provides support to both PEOs for the F&AA and WB Directorates under the umbrella of organize, train, and equip, providing a direct link between the Directorates with HQ AFLCMC, HQ AFMC, and installations at Wright Patterson Air Force Base, OH.

This support includes administrative functions such as freedom of information act, records management, training, awards and decorations, as well as oversight for Management Information Systems (MIS) and Information Technology (IT), and Automated Data Processing Equipment (ADPE) inventory. Additionally, the division provides direct facility support and human resource management for both Directorates. The division serves as the senior functional for all non-functionally aligned resources owned by both the F&AA and WB Directorates.

• Coordinate recognition programs across Fighters & Advanced Aircraft, Bombers, and F-35; represent the directorates with functional area organizations; maintain effective customer relationships; assess customer satisfaction; explain organizational policies and procedures; resolve issues; provide management guidance and training; and assist with quarterly, yearly, special trophy, monetary, and honorary recognition nomination packages.
• Provide instructions and training to staff members and action officers on proper submission and tracking of staff packages in SharePoint and SOCCER; track OM suspense’s, eSSS, staff packages, operating instructions, and correspondence; and ensure OM suspense’s, including MIS/IT, facilities, resources, training, awards, manpower, safety, and security, are completed within required time frames.
• Support special projects, initiatives, and assignments by identifying project needs, initiating milestones and goals, evaluating reports, analyzing facts, conducting research, preparing detailed responses, and supporting electronic file conversion efforts such as scanning old paper files and storing them on electronic media.
• Perform administrative tasks supporting OM functions, including tracking manning, preparing charts, entering data, integrating information into reports, generating and maintaining requirements, files, forms, and file plans, processing unclassified mail, accessing and handling classified material as required, preparing correspondence, operating office equipment, and assisting with office supply requests and itemized order lists.
• Assist in managing and tracking Fighters & Advanced Aircraft, Bombers, and F-35 training program activities, including tracking training budget information for the training Government Purchase Card holder, updating and retrieving training information from ETMS and integrated databases, and processing training requirements.
• Administer the Defense Travel System (DTS) at the organization level and assist the lead Defense Travel Administrator with site-level DTS administration; maintain working knowledge of the Joint Travel Regulations, DoD Financial Management Regulation, and DTS WPAFB Business Rules; serve as liaison between the Government banking entity, Commercial Travel Office, and Government travelers; and support CONUS and OCONUS travel preparation for program meetings, reviews, audits, and related activities.
• Maintain DTS expertise…