Provider Engagement Account Executive

Position Purpose

Develop and maintain strategic partnerships between the health plan and contracted provider networks to advance value-based care initiatives, improve provider performance, and enhance member outcomes. Serve as a trusted advisor to providers and internal stakeholders by delivering data-driven insights, operational support, and performance improvement strategies. Contribute to network management, contracting, and value-based payment (VBP) program success through program administration, relationship management, analytics, education, and process optimization.

For this role, we are only considering qualified applicants residing/currently living in Kentucky. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

• Serve as the primary strategic partner and point of contact for hospital systems, multispecialty groups, and large primary care organizations participating in value-based and risk-based arrangements.
• Act as the Value-Based Program (VBP) subject matter expert by providing guidance on program design, reporting tools, performance metrics, and financial methodologies.
• Deliver training, education, and ongoing support to provider organizations and health plan teammates to ensure proficiency with VBP programs, reporting, and operational processes.
• Manage and maintain the VBP contract portfolio by resolving operational issues, correcting data discrepancies, and supporting payment execution.
• Analyze and interpret complex datasets using Excel, dashboards, and reporting tools to identify performance trends, risks, and improvement opportunities.
• Develop and deliver executive-level presentations that translate provider performance data into actionable insights and recommendations.
• Drive VBP success through process improvement initiatives, operational efficiencies, and development of best-practice playbooks.
• Execute provider performance improvement strategies across VBPs, including quality, pay-for-performance (P4P), cost, and utilization initiatives, by evaluating performance, developing action plans, and monitoring progress toward established goals.
• Build and maintain strong relationships with provider leaders, executive stakeholders, and cross-functional internal teams.
• Support contracting strategy by providing insights on provider relationships, market dynamics, and organizational considerations that influence negotiations and performance outcomes.
• Review, interpret, and apply value-based and provider contract language to support operational execution and issue resolution.
• Educate providers on policies, procedures, claims submission requirements, referral processes, EDI capabilities, and provider portal tools.
• Provide leadership, guidance, and mentorship to provider-facing team members and external partners.
• Resolves provider issues as needed for resolution to internal partners and creating effeciencies to prevent continued concerns.
• Ability to travel locally 4 days a week, or as required.
• Perform other duties as assigned and maintain compliance with organizational policies, standards, and regulatory requirements.

• Bachelor’s degree in related field or equivalent experience. Master's Degree preferred in Public Health (MOH), Health Administration (MHA) or Business Administration (MBA).
• Five or more years of managed care or medical group experience, provider relations, quality improvement, utilization management, or clinical operations.
• Project management experience at a medical group, IPA, or health plan setting.
• Executive level exposure and ability…