Technical Customer Support Specialist — Software Helpdesk
Job in
Bowling Green, Warren County, Kentucky, 42103, USA
Listed on 2026-08-14
Listing for:
Sedgwick Claims Management Services Ltd
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Sedgwick is seeking a Customer Support Specialist in Kentucky to provide responsive, high-quality support to customers, auditors, and internal partners by resolving inquiries and maintaining expert knowledge of Bill Review IQ applications.
You will respond to calls, log interactions in the CRM, and help log defects or change requests while contributing to continuous improvement efforts. Travel as needed and one late shift per week are required.
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