Front Desk Receptionist

Schlabach Printers is a full-service print and design company dedicated to quality, service, and strong relationships with our customers. Our Sugarcreek location is a busy, customer-focused environment where teamwork and attention to detail matter every day.

We are seeking a reliable and personable Front Desk / Receptionist to be the first point of contact for our Sugarcreek location. This role involves answering calls, assisting walk-in customers, and supporting our team with day-to-day administrative tasks. The ideal candidate is organized, friendly, and comfortable in a fast-paced setting.

About Us:

Schlabach Printers is a full-service print and design company dedicated to quality, service, and strong relationships with our customers. Our Sugarcreek location is a busy, customer-focused environment where teamwork and attention to detail matter every day.

Key Responsibilities:

• Answer incoming phone calls and direct inquiries appropriately.
• Greet and assist walk-in customers with orders and questions.
• Pull and organize work orders for Customer Service Representatives.
• Assist with basic order entry as needed.
• Accept and process customer payments.
• Provide light support with typing for graphics team when needed.
• Maintain a clean and organized front desk area.
• Support team members to keep workflow moving efficiently.

Qualifications:

• Strong communication and customer service skills.
• Willingness to learn internal systems.
• Attention to detail and ability to stay organized.
• Ability to multitask and handle a steady flow of customers and calls.
• Positive attitude and team-oriented mindset.
• Basic computer knowledge is a plus, but not required.
• Previous office, receptionist, or customer service experience is a plus, but not required.

What We Offer:

• Benefits package.
• Opportunities for growth and skill development.
• Supportive, team-oriented work environment.