Retail Technical Training Coordinator

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality
• Develop and facilitate training programs
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards
• Partner with internal teams to design curriculum, training materials, and technical content

• Associate's degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree
• Minimum of 5 years of hands-on diagnostic and repair experience
• Advanced mechanical and diagnostic expertise across major vehicle systems
• Strong communication, coaching, and analytical skills
• Must reside within the assigned territory and be able to travel 75-80% including overnight

Demonstrates advanced mechanical and diagnostic expertise in automotive systems, with a strong focus on developing and delivering effective training programs. Capable of conducting skill gap analyses and improving technician performance through coaching and curriculum design.

• Advanced Mechanical Expertise
• Diagnostic Experience
• Training Program Development
• Coaching Skills
• Communication Skills

• Automotive Technology
• Diagnostic Skills
• Repair Skills
• Skill Gap Analysis
• Curriculum Design

• Coaching
• Analytical Skills
• Communication

• Associate's Degree in Automotive Technology

• Automotive Systems
• Emerging Technologies
• Compliance Standards
• Technical Training

• Learning Management System (LMS)