Cage Cashier

Benefits

• Weekly pay
• Competitive Medical benefits
• Fully paid Dental and Vision plans
• Fully paid Company Life Insurance
• 401K with Company Match
• PTO
• FSA/HSA
• We have BIG FUN!

The Cage Cashier executes guest monetary transactions in an assigned window bank.

The Cage Cashier consistently maintains an accurate balance count of company assets while providing exceptional guest service.

• Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
• Maintains accurate handling of guest and company funds by processing all transactions and documentation in accordance with all regulations, company, and department policies and procedures.
• Maintains bank balance and safeguards cage assets.
• Assists guests with inquiries and advises on current property promotions and events.
• Assists the Cage management, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
• Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage Manager and/or Director of Cash Operations immediately. May conduct minor repairs under the supervision of Cage management.
• Immediately reports any issues, concerns, or needs for assistance to Cage management.
• Provides training to other Team Members at the request of the Cage management.
• Informs Cage management of any infractions of company or department policies and/or procedures immediately.
• To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings.
• Maintain professionalism and a friendly and approachable demeanor throughout the workday.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform manager on duty of any irregularities and unusual situations when they occur.
• Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
• Is honest in all interactions and displays a high degree of integrity.
• Ability to work independently with little to no supervision or as part of a team is required.
• Must be and remain compliant with all legal or company regulations for working in the industry.

Attention to detail and a willingness to follow guidance and direction as provided by department management team. Team player who works well with others and a willingness to do what is necessary to complete any/all tasks.

The content of this job description does not restrict management’s right to assign or reassign duties and responsibilities to this position at any time to include special projects.

• High school diploma or general education degree required
• 1 – 3 years related experience required
• Must be 21 years of age or older
• Must pass all required pre-screening and background checks.
• Internal candidates must have been in their current position for at least six months and meet the eligibility requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.

• Must be able to move in and around the work area…