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Cage Assistant Manager

Job in Bowling Green, Warren County, Kentucky, 42103, USA
Listing for: The Mint Gaming Hall
Full Time position
Listed on 2026-08-22
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning, Casino & Gaming, iGaming & Sports Betting
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
  • Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
  • Reads all internal memos and huddle sheets before the shift to stay informed and conducts Team Member huddles at the request of the Cage/PC Manager.
  • Ensures the proper opening, closing, and balancing of all Cage assets and communicates any issues or concerns immediately with the Cage/PC Manager and/or the Director of Cash Operations.
  • Assists the Cage/PC Manager, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
  • Recommends procedural changes to the Cage/PC Manager when necessary and assists in the communication of any updates/changes with all Team Members.
  • Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage/PC Manager and/or Director of Cash Operations immediately. May conduct minor repairs only to ensure workflow.
  • Is highly skilled in all aspects of the Cage/Player’s Club and ensures the effective enrollment of new members, accurate input of player information into the database in accordance with our data input standards, and the issuance of Player’s Club Cards.
  • Is diligent in offering guests a membership in the Cage/Player’s Club and assists the Cage/PC Manager in setting the expectation for the Cage Cashier/Guest Service Team Members.
  • Actively supports all efforts for capturing guest email and phone information at the time of sign up and confirming the accuracy of the information with each guest interaction among the Cage Cashier/Guest Service Team Members.
  • Assists in the reprinting of the Player’s Club Cards for those guests who forgot their card or misplaced it.
  • In the absence of the Cage/PC Manager, is capable to initiate, track, and report the results of Player’s Club Card sign-ups to include enrollment, email capture and phone capture at the Cage/Player’s Club.
  • In the absence of the Cage/PC Manager, provides accurate and timely Player’s Club Card sign-up information when requested by the Director of Cash Operations or Senior Leadership of the property.
  • Addresses guest and/or Team Member complaints and inquiries in a timely, professional, and courteous manner.
Cage Assistant ManagerBIG BENEFITS OF WORKING AT THE MINT:
  • Weekly pay
  • Competitive health insurance plans
  • Fully paid dental and vision plans
  • Fully paid company life insurance
  • 401K with Company Match
  • FSA/HSA
  • We have BIG FUN!
JOB RESPONSIBILITIES:
  • Consistently communicates operational information and updates based on shift worked to keep all Cage management informed.
  • Reads all internal memos and huddle sheets before the shift to stay informed and conducts Team Member huddles at the request of the Cage/PC Manager.
  • Ensures the proper opening, closing, and balancing of all Cage assets and communicates any issues or concerns immediately with the Cage/PC Manager and/or the Director of Cash Operations.
  • Assists the Cage/PC Manager, by conducting transaction verifications to avoid discrepancies, and ensure procedural compliance.
  • Recommends procedural changes to the Cage/PC Manager when necessary and assists in the communication of any updates/changes with all Team Members.
  • Addresses machine and/or equipment and/or software malfunctions and reports any discrepancies to the Cage/PC Manager and/or Director of Cash Operations immediately. May conduct minor repairs only to ensure workflow.
  • Is highly skilled in all aspects of the Cage/Player’s Club and ensures the effective enrollment of new members, accurate input of player information into the database in accordance with our data input standards, and the issuance of Player’s Club Cards.
  • Is diligent in offering guests a membership in the Cage/Player’s Club and assists the Cage/PC Manager in setting the expectation for the Cage Cashier/Guest Service Team Members.
  • Actively supports all efforts for capturing guest email and phone information at the time of sign up and confirming the accuracy of the information with each guest interaction among the Cage Cashier/Guest Service Team Members.
  • Assists in the reprinting of the Player’s Club Cards for those guests who forgot their card or misplaced it.
  • In the…
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