Senior O365 Administrator

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are
Optimum!

The Sr. O365 Administrator for Messaging and Collaboration is responsible for the management and support of the organization's messaging systems, including Exchange Online, Teams, SharePoint, and One Drive. This senior role is critical in ensuring seamless communication and collaboration across the company. The administrator will manage, configure, and troubleshoot the O365 messaging environment, ensuring high availability and optimal performance The O365 Administrator for Messaging and Collaboration will play a critical role in managing the O365 environment, ensuring that the organization's messaging systems are secure, reliable, and efficient, while also performing general O365 administrative duties.

• Manage and maintain the Microsoft O/M365 environment, including Exchange Online, Teams, SharePoint, and One Drive.
• Ensure the availability, performance, and security of messaging and collaboration systems
• Monitor and troubleshoot issues with end users, providing timely resolution and support.
  Interact with end users to troubleshoot reported problems or to perform required system maintenance activities.
• Escalate problems to Engineering Leads, management and/or vendors in a timely fashion.
• Perform general O365 administration tasks, including system backups, recovery, and monitoring system performance and capacity.
• Administer Exchange 2013 & 2019 on-premise for remote mailboxes and email relay.
• Maintain and troubleshoot Active Directory and Azure AD, including account maintenance and federation services.
• Resolve tickets related to O365, messaging, and collaboration tools in Service Now.
• Utilize Power Shell scripting to automate tasks and manage the O365 environment.
• Ensure compliance with SOX and other regulatory requirements related to messaging, collaboration, and general O365 administration.
• Day-to-day documentation of operations needs and process changes
• Mentorship of team for skill and personal growth.

• Bachelor’s degree or above in an IT-related field or equivalent work experience
• Minimum of 5 years of technical experience with Microsoft O/ M365
• Strong knowledge of Microsoft 365, particularly Exchange Online, Teams, SharePoint, One Drive, and general O365 administration
• Experience with on-premise Exchange and Active Directory
• Proficiency in Power Shell scripting for automation and management of the O365 environment
• Familiarity with email hygiene solutions and security compliance features
• Excellent problem-solving skills and the ability to work under pressure

At Optimum, we're fueled by our four core pillars:
Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and…