Communication Systems Specialist

Job Description

Under direction, is responsible for serving as a subject matter specialist for the installation, repair, and maintenance of complex communications systems; performs related duties as required.

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

• Perform routine and emergency service, maintenance, installation, and repair work on complex communications equipment and components.
• Provide remote access and in-person technical support for 911 communications’ computer-aided dispatch (CAD) systems and related software for the City of Columbus and surrounding Franklin County municipalities.
• Serve as liaison to vendors supplying specialized equipment and maintenance services for complex communication networks.
• Perform computer terminal or communications network troubleshooting using appropriate testing equipment.
• Generate and maintain communication systems software including monitoring, statistics, and diagnostic networking programs or line protocol test routines; maintain and repair LAN and WAN systems.
• Plan and coordinate the installation, maintenance, and repair of communication systems hardware and conduct inspections to ensure equipment is installed properly.
• Configure new software to operate effectively within various communication systems and coordinate the installation of software and hardware system updates.
• Create and manage new user accounts and login credentials for communication systems specific to the Department of Public Safety.
• Assist with the construction of communication networks and network facilities and coordinate the installation, repair, and construction with appropriate City personnel and private vendors.
• Analyze, test, evaluate, and calibrate complex communications equipment to ensure the performance of preventative maintenance functions.
• Maintain records, repair schedules, and various reports as required by management, the FAA, FCC, or other regulatory agencies.
• Prepare monthly and ad hoc reports with data compiled from various communication systems.
• May lead the work of employees engaged in performing technical communication systems work.

• Three (3) years of experience installing, repairing, or maintaining complex communications systems.
• Possession of a valid driver’s license.
• Some positions may require specialized certifications in public safety information technology.

The City of Columbus is an Equal Opportunity Employer