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Senior Analyst, Process Enablement - Services
Job in
Bowling Green, Warren County, Kentucky, 42103, USA
Listed on 2026-07-28
Listing for:
Vertiv
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, SAP Consultant, Systems Analyst
Job Description & How to Apply Below
Role Overview
The Sr. Analyst, Process Enablement - Services provides expertise and structured support for service business processes, ensuring accurate issue triage, process guidance, and effective adoption of global templates and procedures. This position reports to Manager, Process Enablement.
What You Will DoSupports service-specific Oracle EBS modules, owns resolution of service module-specific issues, documents business requirements, and provides updates on solution design and implemented fixes.
Why It Might Be a FitThe successful candidate will have strong written and verbal communication skills, analytical thinking, and problem-solving skills, with deep functional knowledge of Oracle EBS service modules.
Requirements- Bachelor’s degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline
- 2-4 years in Oracle EBS functional support or business process enablement
- Experience in handling module-specific user queries and functional triage
- Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment
- Strong written and verbal communication skills in English; other languages are a plus
- Analytical thinking and problem-solving skills
- Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams
- Deep functional knowledge of Oracle EBS service modules (FS, IB, TS, MFS, OKS)
- Proficiency in process mapping, transaction flows, and exception handling
- Experience with formalization of module-specific business requirements
- No special physical requirements
- 10% travel required
Position Requirements
10+ Years
work experience
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