IT Program Manager – Clinical Portfolio – Nursing

• Lead and manage a team of project managers and senior project managers delivering a portfolio aligned with strategic objectives

• Oversee complex, cross-functional system implementations, digital transformations, infrastructure modernization, facility expansions, and cybersecurity programs

• Ensure project managers maintain artifacts covering scope, schedule, status communication, budget, and risk management

• Lead teams through organizational change, ambiguity, and competing priorities

• Align IT project management, vendor project management, and operational leadership for enterprise-wide initiatives

• Manage portfolio resourcing, staffing allocation, and project assignments

• Interview, hire, onboard, coach, mentor, and provide escalation support for project managers

• Manage vendor relationships supporting project management staffing

• Monitor portfolio financial performance and align capital and operating expenditures with finance

• Establish and facilitate program steering committees and governance

• Build partnerships across clinical, operational, financial, design and construction, and technical organizations

• Partner with product managers, engineers, and business leaders to modernize platforms, enable AI and analytics, improve customer and patient experiences, and optimize delivery processes

• Improve Solution Delivery organizational maturity, governance, transparency, and operational efficiency

• Develop tools to automate project management deliverables and processes

• Represent IT Solutions Delivery in enterprise forums and collaborate with the EPMO

• Translate business goals into executable roadmaps and coordinate cross-functional teams across Product, Engineering, Data & Analytics, and business operations

• Bachelor's degree in Business Administration, Computer Science, Information Systems, Engineering, or related field, or equivalent experience
• 10+ years of progressive experience managing complex IT programs or portfolios
• PMP certification preferred
• Experience with Agile, Waterfall, and hybrid delivery models
• Familiarity with IT governance, architecture, and cybersecurity frameworks
• Exceptional leadership, verbal communication, and written communication skills
• Knowledge of the healthcare industry
• Ability to influence without direct authority across a large, matrixed organization
• Experience leading project managers supporting enterprise-scale IT initiatives
• Expert-level experience with Smartsheet, Service Now, and JIRA
• Experience in nursing healthcare IT environments and previous Epic experience desired
• Ability to balance strategic vision, business value, user experience, and technical feasibility
• Experience using metrics, insights, and continuous improvement practices to guide decisions and improve delivery performance

Demonstrates expertise in leading complex IT program management, overseeing cross-functional teams, and aligning project delivery with strategic business objectives. Proficient in managing vendor relationships, financial performance, and implementing governance frameworks to enhance operational efficiency.

• PMP Certification
• Agile Delivery Model
• Expert-Level Experience with Smartsheet
• Healthcare Industry Knowledge
• Leadership in IT Program Management

• Project Management
• Risk Management
• Budget Management
• Change Management
• Digital Transformation
• Cybersecurity Frameworks
• Metrics and Continuous Improvement
• Cross-Functional Team Coordination
• Portfolio Management
• Vendor Management

• Exceptional Leadership
• Verbal Communication
• Written Communication
• Influencing Without Authority
• Coaching and Mentoring

• PMP Certification

• Healthcare IT
• IT Governance
• Infrastructure Modernization
• Facility Expansions
• Organizational Change

• Service Now
• JIRA
• Smartsheet