Global Technical Support & Customer Experience Specialist
Listed on 2026-10-01
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IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
GLOBAL COOLING is seeking a Technical Service Specialist to act as the first contact for customer inquiries and to resolve, escalate, and follow up on issues. You will coordinate with cross functional teams, collect feedback, and help improve the customer experience for a worldwide client base.
Strong communication skills and a background in HVAC/refrigeration support are valued. The role emphasizes handling time sensitive requests, using the Infor ticketing system, and working independently
As a Global Technical Support & Customer Experience Specialist, you will play an important part at GLOBAL COOLING in KY, United States.
We are seeking a motivated Global Technical Support & Customer Experience Specialist to join GLOBAL COOLING in KY, United States.
Consider building your career as a Global Technical Support & Customer Experience Specialist at GLOBAL COOLING.
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