Air & Ocean Specialist, Intermediate

AIR & OCEAN SPECIALIST, INTERMEDIATE

Buckland has been helping companies across the world experience global trade in a better way for over 70 years. As a customer‑focused company, we combine trusted technologies with talented people to provide customers a single source of unmatched customs brokerage, trade‑managed solutions, freight forwarding, trade technologies and warehousing/distribution services.

This position is responsible for coordinating the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and controlling all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

• Provide the highest level of customer service to clients.
• Responsible for all import of Air & Ocean shipments by working with forwarders on a daily basis and ensuring POD is supplied.
• Expedite and trace as required.
• Determine profit levels and billing.
• Process required customs documentation.
• Develop, implement and maintain department processes.
• Show strong written and verbal communication skills.
• Apply Microsoft programs such as Excel, Word, Teams and Outlook.
• Show meticulous attention to detail and accurate decision making.
• Be driven by results in a fast‑paced environment.
• Maintain a well‑organized calendar to balance meetings, tasks and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

• High school diploma or equivalent.
• Minimum two years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem‑solving and decision‑making skills.
• Must be legally eligible to work for the company at all times.
• Valid passport and ability and desire to occasionally travel to other office locations in Canada/USA/MX.

• Competitive salary, benefits package and matching retirement plan.
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and onboarding process. If you require accommodation at any stage of the process, please contact Talent Acquisition at