Assistant Manager Patient Accounting

Current Employees and Students:

Operational Leadership & Personnel Management

• Supervises daily operational oversight of billing and post-submission claims follow-up, including the resolution of denials, underpayments, information requests, corrected claims, and other account issues.
• Conducts comprehensive performance management, documents employee progress, reviews compensation, and drives employment/hiring decisions.
• Manages, trains, and orients a team of two or more direct reports, ensuring competencies align with departmental performance standards.
• Monitors team metrics, reviews production volume, audits work quality, and distributes daily workloads to optimize short-term goal achievement.
• Resolves complex, escalated issues with insurance third-party payers and patients in a customer-focused, compliant manner.

Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.