Restoration Lead Technician

On Target, a service company based in Christian values that is employee focused and

community centered, striving to glorify God in our family by serving yours.

OnTarget is a leading provider of restoration and mitigation services, specializing in residential and commercial properties affected by fire, water, mold, and other forms of damage. At OnTarget we strive to deliver exceptional service and support to our clients during their times of need, ensuring their properties are restored to their original condition.

OnTarget is seeking a talented, driven, and professional individual who wants to grow their career, be a part of a supportive team, and has passion to succeed. OnTarget desires to hire an individual with character compliant to our core values:
Serve, Integrity, Goal Oriented, Humility, Teamwork & Strive.

The Restoration Lead will oversee and manage restoration projects from start to finish, ensuring quality work and client satisfaction. This role requires a combination of technical expertise, project management skills, and strong leadership abilities. The Restoration Lead will coordinate with clients, subcontractors, and internal teams to execute restoration projects efficiently, safely, and within budget.

1. Project Management:

• Lead and supervise restoration projects, including fire, water, and mold damage restoration.
• Develop detailed project plans, schedules, and budgets.
• Monitor project progress, adjust plans as necessary, and ensure timely completion.
• Ensure projects adhere to industry standards, building codes, and safety regulations.
• Participate in an after hours emergency service “On Call” Rotation.
• Any and all other tasks and duties as assigned by the Restoration Division Manager.

2. Client Communication:

• Serve as the primary point of contact for clients throughout the restoration process.
• Provide clear and regular updates to clients regarding project status, expectations, andany changes.
• Address and resolve any client concerns or issues promptly and professionally.

3. Team Leadership:

• Manage and mentor a team of restoration technicians and subcontractors.
• Conduct regular team meetings, provide guidance, and ensure high performance and
• morale.
• Oversee the training and development of team members to enhance their skills and knowledge.
• Participate in at least two community service events per year.

4. Quality Assurance:

• Conduct site inspections to ensure work meets company and industry standards.
• Perform quality control checks and verify that all restoration work is completed tocomply with all IICRC industry standards.
• Address any deficiencies or rework as needed to meet client expectations.
  5. Resource Management:
• Coordinate the acquisition and utilization of necessary materials, equipment, and resources for each project.
• Maintain inventory of tools and equipment, ensuring they are in good working condition.
• Manage subcontractor relationships and ensure their work aligns with project goals.

5. Resource Management:

• Coordinate the acquisition and utilization of necessary materials, equipment, and resources for each project.
• Maintain inventory of tools and equipment, ensuring they are in good working condition.
• Manage subcontractor relationships and ensure their work aligns with project goals.

6. Documentation and Reporting:

• Maintain accurate project documentation, including scope of work, estimates, change orders, and completion reports.
• Prepare and submit project reports and invoicing in a timely manner.
• Ensure all documentation complies with company policies and industry regulations.

• Proven experience in restoration or construction management, with a strong background in fire,water, and mold damage restoration.
• Previous experience in a leadership or…