Associate Director, NPS Strategy & Insights
Listed on 2026-10-02
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Management
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IT/Tech
Data Analyst
Humana seeks an Associate Director to lead the Net Promoter Score relationship (NPSr) program. You will drive strategy, measurement, and governance while translating feedback into actionable improvements across operations, marketing, product, and analytics.
You will oversee a team of 6 associates, build dashboards, and present executive-ready insights. This remote role requires EST hours and up to 10% travel.
We are currently recruiting a Associate Director, NPS Strategy & Insights for our team in Frankfort, KY, United States.
This opportunity is part of our work in Finance, IT & Technology.
The advertised compensation is 150..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Associate Director, NPS Strategy & Insights role in the description above.
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