Senior Quality Manager

Overview

Overview: This role is for a senior-level Quality Manager responsible for driving quality excellence across manufacturing operations. The position focuses on ensuring compliance with customer and regulatory requirements, implementing continuous improvement initiatives, and fostering a culture of quality and hygiene across the plant.

Serve as the main point of contact for customer quality issues, including new item requests, initial production samples, and ongoing quality concerns.

Develop and maintain plant capabilities to successfully host external audits from customers, third-party auditors, and regulatory agencies.

Implement, manage, and oversee integrated ISO management systems.

Notify relevant teams regarding product defects related to formula, packaging, or other production issues.

Provide proactive and reactive guidance to resolve potential or existing quality issues.

Ensure hygiene standards are developed and maintained in collaboration with plant hygiene personnel.

Provide technical support to R&D, Purchasing, Engineering, and Manufacturing for new initiatives and projects.

Bachelors degree in a related field.

10+ years of professional experience in Quality, Hygiene, or both, including site management.

Solid knowledge of Quality fundamentals, principles, and core tools.

Demonstrated experience driving continuous improvement using process mapping, root cause analysis, and Lean methodologies.

Strong interpersonal, written, verbal, and presentation communication skills.

Quality certifications are preferred.

Project management, data literacy, and data analysis

Problem-solving and logical thinking

Lean and continuous improvement methods

Statistical methods (SQC, SPC, MSA), quality lab management, and testing procedures

Conflict resolution, adaptability, and creative problem solving

Effective communication across all organizational levels

Comprehensive health insurance including medical, dental, and vision

Paid time off, holidays, volunteer time, and flexible work policies

Financial benefits including 401(k) matching, performance bonuses, and student loan reimbursement

Family support including parental leave, fertility support, adoption & surrogacy assistance

Career development opportunities, tuition reimbursement, and access to skills development programs

Full-time position with benefits and potential relocation assistance

The ideal candidate is an experienced quality professional with strong leadership skills, a track record of implementing quality and hygiene programs, and the ability to collaborate with multiple departments to drive operational excellence.