Senior Quality Manager

About the job Senior Quality Manager

Overview:
This role is for a senior-level Quality Manager responsible for driving quality excellence across manufacturing operations. The position focuses on ensuring compliance with customer and regulatory requirements, implementing continuous improvement initiatives, and fostering a culture of quality and hygiene across the plant.

Key Responsibilities:

• Serve as the main point of contact for customer quality issues, including new item requests, initial production samples, and ongoing quality concerns.
• Develop and maintain plant capabilities to successfully host external audits from customers, third-party auditors, and regulatory agencies.
• Implement, manage, and oversee integrated ISO management systems.
• Notify relevant teams regarding product defects related to formula, packaging, or other production issues.
• Provide proactive and reactive guidance to resolve potential or existing quality issues.
• Ensure hygiene standards are developed and maintained in collaboration with plant hygiene personnel.
• Provide technical support to R&D, Purchasing, Engineering, and Manufacturing for new initiatives and projects.

Qualifications:

• Bachelors degree in a related field.
• 10+ years of professional experience in Quality, Hygiene, or both, including site management.
• Solid knowledge of Quality fundamentals, principles, and core tools.
• Demonstrated experience driving continuous improvement using process mapping, root cause analysis, and Lean methodologies.
• Strong interpersonal, written, verbal, and presentation communication skills.
• Quality certifications are preferred.

Skills & Competencies:

• Project management, data literacy, and data analysis
• Problem-solving and logical thinking
• Lean and continuous improvement methods
• Statistical methods (SQC, SPC, MSA), quality lab management, and testing procedures
• Conflict resolution, adaptability, and creative problem solving
• Effective communication across all organizational levels

Benefits & Opportunities:

• Comprehensive health insurance including medical, dental, and vision
• Paid time off, holidays, volunteer time, and flexible work policies
• Financial benefits including 401(k) matching, performance bonuses, and student loan reimbursement
• Family support including parental leave, fertility support, adoption & surrogacy assistance
• Career development opportunities, tuition reimbursement, and access to skills development programs

Compensation:

• Full-time position with benefits and potential relocation assistance

Candidate Profile:
The ideal candidate is an experienced quality professional with strong leadership skills, a track record of implementing quality and hygiene programs, and the ability to collaborate with multiple departments to drive operational excellence.