Museum Shop Associate

Museum Shop Associate

Posting Number: S15357P. Department: SRVPAA-Georgia Museum of Art.

Employment Type:

Employee. FTE: 0.75. Posting Date: 06/25/2026. Closing Date: 07/19/2026.

• High school diploma or equivalent.

• Customer service or cashier experience.
• Strong interpersonal skills.
• Ability to multitask.

The Museum Shop Associate supports the daily operations of the museum retail shop while delivering exceptional customer service to museum visitors. The role involves greeting guests, assisting with retail transactions, merchandising, inventory, and supporting the overall visitor experience.

• Greet and welcome visitors in a professional, friendly manner.
• Provide exceptional customer service by assisting guests with merchandise selection, product questions, and purchases.
• Operate the point‑of‑sale system and accurately process purchases, returns, exchanges, and payment transactions.
• Maintain knowledge of museum exhibitions, programs, and merchandise to answer visitor questions and provide recommendations.
• Promote museum memberships, exhibitions, programs, and special events when appropriate.
• Resolve visitor concerns professionally and elevate issues to management as necessary.
• Foster a welcoming and inclusive environment for visitors, staff, and volunteers.
• Answer the phone in a courteous manner and transfer to the appropriate department if needed.
• Maintain a clean, organized, and visually appealing shop environment.
• Restock merchandise, organize displays, and assist with merchandising efforts, including exhibit‑related and seasonal product placement.
• Monitor inventory levels and notify supervisors of low‑stock items.
• Assist with receiving, unpacking, pricing, and organizing merchandise shipments.
• Participate in inventory counts, stock reconciliation, and retail reporting processes as assigned.
• Follow established loss prevention and security procedures.
• Ensure shop materials, supplies, and displays are properly maintained and organized.
• Collaborate with museum staff to support shop operations and overall visitor experience goals.
• Perform other duties as assigned.

• Sitting or standing for long periods.
• Lifting and moving items up to 25 pounds.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

• Required:
  
  Resume/CV
• Optional:
  Cover Letter

• Name:
  Ariana Engle
• Email: ariana.engle