Shift supervisor, Retail
Listed on 2026-07-16
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Retail
Retail & Store Manager, Retail Associate/ Customer Service, Stocking, Retail Support
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
EssentialFunctions
- Work effectively with store management and store crews.
- Supervise the store's crew through assigning, directing, and following up of all activities.
- Effectively communicate information both to and from store management and crews.
- Assist customers with their questions, problems, and complaints.
- Promote CVS customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
- Maintain customer/patient confidentiality.
- Price merchandise.
- Stock shelves.
- Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
- Execute display and maintenance of off‑shelf merchandise.
- Reset departments following points of guarantee (POG).
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication and supervision skills.
- Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, work overtime as needed, and respond to urgent store issues.
- Experience as a retail supervisor.
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours25 hours
Time TypePart‑time
Pay Range$16.00 - $23.00 per hour
BenefitsThis part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues, including:
- Dental
- Vision
- Wellness resources
- Employee discounts
- Voluntary benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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