Field Service Technician; Appliance Repair - Louisville, KY

Field Service Technician (Appliance Repair) – Louisville, KY

2 days ago Be among the first 25 applicants

We are seeking a Field Service Technician to join our Customer Service team in Louisville, KY.

Responsibilities include traveling to customer locations to perform maintenance and repair of LG equipment, diagnosing and fixing major appliances and electronic devices, and meeting service quality metrics.

• Travel offsite to customer locations.
• Use PPE, vehicle, and diagnostic tools.
• Conduct technical diagnosis and specialized repairs on various appliances.
• Document findings, decide on repair or part replacement.
• Process paperwork and data entry promptly.
• Pre‑screen upcoming service calls to gather needed information.
• Meet or exceed company metrics (customer satisfaction, fix right first time, parts management, etc.).

• Minimum 1 year experience in a technical role (field service preferred).
• Experience repairing major appliances (refrigeration/sealed systems, cooking, cleaning).
• Proficiency with tools and diagnostic test equipment.
• Ability to troubleshoot, diagnose, repair, and document product issues.
• Valid driver's license in good standing.
• Ability to obtain EPA certification.
• Physical ability to bend, lift, and handle up to 50 pounds continuously.

Recruiting Range: $48,000 - $55,000 USD

• No-cost employee premiums for medical, dental, vision, and prescription benefits.
• Company 401(k) plan with matching contributions.
• Paid time off program (holidays, combined sick and vacation).
• Performance-based short-term incentives.
• Access to mental health resources and personal fitness incentives.
• Parental leave and support for families raising children with challenges.
• Group rate life and disability insurance.

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.