Licensed HVAC Service Team Lead

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

• Ensure each team member completes job performance standards to appropriate codes and customer satisfaction.
• Supervise HVAC personnel to include performance evaluations, training needs, and work assignments to ensure effective operations.
• Complete weekly truck inspections and audits of paperwork and service call checklists.
• Ensure the team manages appropriate inventory of parts required for service calls.
• Coordinate with other departments to ensure objectives are met effectively and completely.
• Support field technicians on troubleshooting issues as needed.
• Responsible for the interview and selection process of team leads, technicians and apprentice candidates.
• Manage operational metrics including average invoice total, callback ratios and labor margins.
• Train, coach and mentor team leads, technicians and apprentices.
• Investigate any reported safety issues.
• Perform on-site job inspections.
• Provide feedback, coaching, and ongoing technical and communication training to all subordinates to increase performance.
• Perform other duties as assigned.

• Prefer 5 years of supervisory experience in residential service and maintenance operation.
• Prefer 5 years of verifiable work experience in HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

• Kentucky Journeyman HVAC License
• Valid driver’s license
• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.

$28 - $35 an hour

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!