Stroh Center Attendant - Stroh Center

Event Attendant

Responsible for attending home volleyball, football, basketball, and external events, while working as an Event Attendant. Employees are expected to provide a safe, customer friendly environment.

Career Readiness Competencies:
Career & Self-Development, Communication, Critical Thinking

ATTEND ALL SCHEDULED FALCON FOOTBALL, BASKETBALL, AND VOLLEYBALL GAMES AND EXTERNAL EVENTS

Note:

These events will take place during the week as well as on weekends. Evening and weekend availability is required.

• Monitor actions of all patrons to enforce rules and safety protocol.
• Provide first-class quality customer service.
• Allow or disallow access into the seating areas based on tickets and credentials.
• Help guests locate their assigned seats and report any ticketing problems to a supervisor.
• Provide guests with directions or other venue information.
• Act upon all comments/complaints in a prompt and friendly manner.
• Attend scheduled meetings.
• Assist with building conversions - daily and for special events.
• Perform other duties as assigned by supervisor.
• Attend most, if not all, scheduled Falcon football, volleyball, basketball, and external events.
• As a parking attendant, greet all vehicles at parking lot entrances.
• Verify parking permits or take parking money for vehicles without permits.
• Direct cars to appropriate parking locations.
• Money counting and making appropriate change in fast-paced environment.

Availability for most Falcon football, volleyball, basketball, and external events

Note:

These events will take place during the week and on weekends. Evening and weekend availability is required.

• Able to work in all safe weather conditions.
• Ability to maintain a pleasant and mannerly demeanor when speaking with customers.
• Ability to handle and respond to all customer complaints.
• Previous money handling and cash counting experience.
• Ability to stand for long periods of time.
• Responsible, dependable, works well with others, and enthusiastic.
• High level of interpersonal communication skills.
• Able to communicate on two-way radios.
• Ability to lift 30 lbs.