Stroh Center Supervisor - GA - Stroh Center

Stroh Center Event and Facility Operations Assistant

The purpose of this position is to assist with all aspects of the Stroh Center event and facility operations. Career Readiness Competencies include communication, critical thinking, and leadership.

Responsibilities include:

• Assist with administrative management of all Stroh Center events.
• Create and implement future programming and/or events.
• Help Coordinator of Facility Operations with recruiting, hiring, training, motivating, and evaluating competent student staff.
• Work with Coordinator of Facility Operations to schedule student workers for weekly shifts and events.
• Assist with the supervision of the Stroh Center for all special events, athletic contests, and large events.
• Assist with the ordering, storing, and inventorying of all Stroh Center equipment.
• Monitor the cleaning of all aspects of the Stroh Center and be able to do minor maintenance of Stroh Center equipment.
• Devise and implement methods of displaying, advertising, and selling the Stroh Center brand to increase revenue.
• Respond to customer requests; handle customer inquiries and interactions with knowledge of and dedication to customer service.
• Provide excellent customer service through positive relations and rapport with Stroh Center patrons and user groups.
• Receive Stroh Center phone calls and direct them to the appropriate BGSU Athletics Staff.
• Familiarity with, and competence, in Stroh Center policies and procedures.
• Serve as a Building Manager (on-rotation), acting as the point contact for customer concerns and situations, as well as the responsibilities of opening and closing the facility for special events.
• Able to establish and maintain effective working relationships with customers, vendors, administrators, and subordinates.
• Perform all other duties as assigned.

Required Bachelor degree in Business Administration, Marketing, or Sport Management, pursuing a graduate degree in Sports Administration. Basic knowledge of facility operation, tools, and equipment. Able to maintain accurate and complete records. Working knowledge of various computer programs. Demonstrate ability to lead student staff.