Site Systems Analyst

The Site Systems Analyst will provide hardware, software and telecommunication support for remote and branch offices. This position will be responsible for evaluating technical needs, devising and implementing solutions, and performing desktop system installations and upgrades. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Partner with project teams to provide options/packages/scenarios (internet connection, speed, IT service offerings) and costs.
• Partner with logistics on all digital workstation/kiosk and printer setup on job sites.
• Gather initial requirements for job sites and then work with providers to build packages that meet budgets and financial requirements.
• Initiate ongoing communication with IT and external resources.
• Contact various service providers (internet, phone, etc.) to build packages, estimate costs, and coordinate installations with internal project teams and external service providers, including low voltage installation.
• Manage onsite installations when required.
• Test final installations to ensure all services and technologies are working properly.
• Assist project teams or employees with technology utilization, training, and provide end‑user support.
• Coordinate other IT system network connectivity and system accesses.
• Monitor and maintain job‑site IT service throughout the duration of the project and make adjustments as necessary.
• Coordinate with project team and internet providers to disconnect equipment or service when the project ends.
• Set up physical workstations when needed.
• Provide onsite maintenance and repair of job‑site hardware including workstations, printers, telephone systems, and networking.
• Respond to issues received by the internal Help Desk that require onsite technical support.
• Enter and maintain data records related to project sites and branch offices including circuits, asset inventory, consultants, and vendors.
• Remove equipment from job sites or have the project team disconnect and ship equipment back to headquarters when required.
• Understand equipment operation, maintain equipment in working order, troubleshoot equipment problems, and use technology to increase productivity.
• Adapt to new technology.

• Ability to perform work accurately, completely, and in a timely manner.
• Strong communication skills, verbal and written.
• Proficiency in MS Office.
• Time‑management skills.
• Ability to prioritize multiple projects.
• Organizational skills.
• Listening skills.
• Demonstrated knowledge of personal computers (PCs) and operating systems.
• Demonstrated knowledge of PC components and associated hardware.
• Ability to troubleshoot and solve technical issues.
• Basic knowledge of networking and telecommunications.
• Ability to quickly and effectively solve complex problems.
• Attention to detail and commitment to quality.
• Ability to build relationships and collaborate within a team, internally and externally.

• Bachelor’s degree in computer technology or a related field (preferred).
• In lieu of the above requirements, relevant experience will be considered.

• 2+ years of help desk or desktop experience (required).
• 2+ years of experience working with ISPs and network setup (preferred).

The benefits package aligned to this position is Professional Non‑Union.  for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

JE Dunn Construction is a background screening, drug‑free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to