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Director, Customer Experience & Service Excellence
Job in
Bowling Green, Wood County, Ohio, 43403, USA
Listed on 2026-08-22
Listing for:
Betco-Corporation
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
General Management -
Customer Service/HelpDesk
Job Description & How to Apply Below
Betco-Corporation is seeking a Director of Customer Service to lead the Customer Service Team and align its activities with company objectives in Ohio. You will staff, train, coach, and manage budgeting, performance, and policy adherence while driving margin growth and accountability through measurable results.
The role emphasizes collaboration across departments, implementation of new software, and continuous improvement in customer experience, pricing awareness, and contract understanding.
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