Ticketing and Digital Communications Specialist

Responsibilities

• Oversee email marketing efforts for the BGSU Ticket Office, including development of email campaigns and ticketing communications, and proper segmenting of customer lists for targeted messaging
• Examples:
  Ticket Sales campaigns, weekly newsletter, Know Before You Go
• Oversee our mass texting system to communicate to fans
• Develop, post, and update ticket informational pages on website
• Work with Strategic Communications, Video Services, Creative Services and Marketing staffs to effectively promote and market BGSU Athletics with a strong emphasis on engagement and revenue generation
• Coordinate with Falcon Club on email/text messaging to donors that drives fundraising, engagement, and stewardship
• Build and maintain collaborative relationships with coaches and fellow staff members
• Perform other duties and projects as assigned by Ticket Operations Manager

• Anticipated
  
  Start Date:
  
  August 1, 2026
• Compensation: $18 per hour over 12 months. This is a non-benefited position.
• Hours are 24 hours per week, and may fluctuate due to nature of game schedules

Review of applicants will begin immediately. Position is posted until filled.

• Please submit resume, cover letter and three references to Maddie Weiss, Ticket Operations Manager
• Applications can be submitted via email to Maddie Weiss at weissm
• Please direct any questions to Maddie Weiss at weissm

Bowling Green State University is an affirmative action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.

• Bachelor’s degree (preferably in Sport Management, Marketing, or other related field)
• At least one year of sport industry experience in marketing, ticketing, or game operations OR one year of email marketing experience
  • Can be at the undergraduate level
• Must be a dependable, punctual, and trustworthy self-starter
• Ability to work independently on several projects in a fast-paced, rigorous environment
• Excellent communication and critical thinking skills
• Experience with Microsoft Office, email marketing, as well as a variety of social media platforms is preferred