Infrastructure Technician III

Infrastructure Technician III

Location: Fully onsite at customer site in New Albany, OH 43054

Schedule: Monday-Friday, 7:00 a.m.–3:30 p.m.; schedule may change and requires flexibility for after-hours work and some weekends based on project needs

Employment Type: Contract, with possible extension or contract-to-hire opportunity for candidates available to travel and support other U.S. sites as needed

As an Infrastructure Technician III, you will serve as a senior-level technical expert and frontline field leader responsible for installing, servicing, upgrading, and decommissioning the data, voice, fiber, structured cabling, ICT, and low-voltage systems that support advanced environments. This hands‑on role requires precision, quality, professionalism, and deep expertise in structured cabling, fiber optics, and ICT infrastructure.

Ideal candidates are highly skilled technicians who can solve complex technical challenges, mentor junior team members, and deliver high-quality work in high-stakes environments such as data centers, enterprise facilities, and advanced customer sites.

• Hourly role based on experience and skill level.
• Contract position with potential for extension or hire.
• Standard schedule is Monday-Friday, 7:00 a.m.–3:30 p.m.; schedule may change and requires flexibility for after-hours work and some weekends as project demands require.
• Fully onsite at the customer site in New Albany, OH.
• Must be open to travel and support other sites within the U.S. as needed.

• Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e, Cat6, Cat6A, fiber optic systems, and low-voltage technologies.
• Perform advanced technical work, including fusion splicing high-strand ribbon fiber, terminating and testing copper and fiber, and troubleshooting complex issues.
• Install and remove racks, cable trays, cabinets, pathways, network devices, servers, patch panels, bonding, fire stopping, cable channeling, and related infrastructure components.

• Apply deep knowledge of TIA/BICSI standards, ICT best practices, building codes, and life safety requirements.
• Conduct Fluke DSX
  8000 testing, OTDR testing, VFL testing, inspection, documentation, and remediation.
• Troubleshoot and support network devices;
  Cisco router experience is strongly preferred.

• Act as the first level of field leadership, prioritizing Safety First, followed by Quality, then Production.
• Lead small teams, mentor Technicians I and II, and model strong workmanship, professionalism, and customer service.
• Coordinate workflows with team members to keep projects on schedule, within scope, and compliant with requirements.

• Serve as a customer‑facing technical professional with exceptional communication and service skills.
• Provide clear updates on project status, technical challenges, and resolutions.
• Support emergency service requests with timely response and SLA compliance.

• Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
• Request tools, supplies, and materials to support readiness and jobsite efficiency.
• Participate in required meetings, training, and workshops to maintain expertise and certifications.

• Deep knowledge of TIA/BICSI standards, ICT best practices, NEC, ANSI, TIA, EIA, and BICSI standards.
• Fiber fusion splicing, including high-strand ribbon fiber.
• Copper and fiber termination, testing, certification, troubleshooting, inspection, remediation, and documentation.
• Experience using Fluke DSX
  8000,…