Business Office Manager

Position Summary

The Business Office Manager is responsible for overseeing daily business office operations, including accounting, payroll, human resources administration, billing, and resident financial services. This role supports community leadership while ensuring compliance, accuracy, and exceptional service for residents and team members.

• Human Resources & Administrative Support
  Maintain employee files and ensure compliance with state licensing and company requirements.
  Process employment verifications, background checks, and required HR documentation.
  Manage workers' compensation and unemployment claims.
  Assist employees with benefit enrollment and HR-related questions.
  Answer incoming calls and provide administrative support to leadership.
• Finance & Accounting
  Process resident billing, invoices, statements, and account adjustments.
  Maintain resident financial records and supporting documentation.
  Reconcile bank accounts and monitor cash management activities.
  Process payroll and review employee timekeeping records.
  Manage accounts payable and maintain vendor invoices.
  Assist with monthly financial reporting, journal entries, and P&L preparation.
  Support annual budgeting and expense management.
• Resident & Community Support
  Provide timely and accurate financial information to residents, families, and responsible parties.
  Deliver professional customer service while maintaining confidentiality.
  Support the community's mission of enriching the lives of seniors.

• Associate degree preferred; equivalent experience considered.
• Experience in accounting, payroll, human resources, billing, or office management strongly preferred.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office and business management systems.
• Ability to manage multiple priorities and meet deadlines.
• Valid driver's license required.
• Ability to read, write, and communicate effectively in English.

• Competitive compensation
• Comprehensive benefits package
• Paid time off and holidays
• Growth and development opportunities
• Meaningful work supporting seniors and their families
• We are an Equal Opportunity Employer and value diversity in our workplace.

American House Senior Living Communities
Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships.

Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.